Head of Product
9/14 - 7/16

Museums, theaters, and event spaces use the ACME platform to sell, price, and redeem tickets, manage facilities, and schedule personnel.

  • Designed IoS-based point-of-sale (POS) app which helped win clients in New York such as the Museum of Modern Art (MoMA), and the New Museum. In San Francisco, ACME landed the DeYoung Museum and the Red-and-White Fleet.

  • Redesigned the ACME platform ▸ to support new reseller business and B2B2C ticket sales.

  • Designed a dynamic ticket pricing model which, at one client, eliminated the need for 400+ ticket definitions. 

  • Designed and implement a data update model ▸ Designed a consistent data update model which both met customer needs and simplified the development effort.

Venue and event administration
ACME clients are typically venues such as museums, theaters, and event spaces which host concerts, provide tours, and other activities which draw paying attendees. An event planner can schedule an event, reserve facilities, assign personnel and equipment, price and sell tickets all from the ACME administration portal.

Ticket and merchandise sales
When an event is configured on the backend it automatically appears on the venue’s site and in the POS application. Ticket prices are set based on the venue’s dynamic pricing model.

Point-of-sales (POS) app

The ACME POS app became a critical sales tool due to its ability to dynamically integrate with the ACME backend and, in real time, display updated ticket pricing for walk-ins, members, and resellers. Furthermore, it allowed for payments with cash, credit, checks, or vouchers.

ACME uses templates to generate and manage events such as movie screenings, play performances, and concerts, not unlike how Outlook manages meetings. However, an ACME template has features to allow event managers to configure corresponding ticket prices, personnel assignments, facility reservations, and the like.

I designed a consistent data update model which met customer needs and, through the identification of update patterns, simplified the development effort.